Support Center

What is a "Direct Dial Number and how do I subscribe?"

Last Updated: Nov 16, 2016 05:45AM PST

Show Hosts can now obtain a unique Direct Dial Phone Number which will enable callers to their Show to be connected directly into the Show without entering a Call ID or Personal Identification Number (PIN)!

The host will still need to call in normally using the standard phone number
(724-444-7444), or call in using a SIP client (such as X-Lite
Express Talk, or Blink), or Skype in order to have the hosting controls.



** The host can NOT use the Direct Dial Number. **



HOW IT WORKS:
The host must provide his or her Direct Dial Number to participants, perhaps in invitations sent out by the host before the show or during the live call for those in the text chat or listening via a streaming Dynamic Widget or the iApp site.


When a participant calls a Show’s Direct Dial Phone Number while the Show is live, the participant will be connected directly into the Show without being prompted for Call ID and Personal Identification Number (PIN).


If the participant is a registered TalkShoe user that has a 10 digit PIN on their TalkShoe account that is identical to the phone number of the phone the participant is using and has "Auto Login" enabled on the participant's TalkShoe account on the PIN configuration screen, the participant will appear in the text chat as their TalkShoe username or screen name.

In all other situations, the participant, when using the Show's Direct Dial Number, will appear in the text chat as a general geographical location (example: "Southern California") instead of as a guest or as a TalkShoe Username / Screen Name.



SIGNUP INFORMATION:
Direct Dial Phone Numbers can be associated with as many as five Call Series ID's (only one show can be "Live" at any one time). There is no initial setup charge for a Direct Dial Phone Number and at that time, one to five Call IDs can be specified. After the initial setup, each request to add or remove Call IDs from association with a Direct Dial Number requires payment of $10 maintenance fee.


The price is $24 per month payable through PayPal. The subscription to the Direct Dial Phone Number service is on a month-to-month basis. No long term commitment to continue with the subscription is required. The Direct Dial Phone Number service works with both public and private (unlisted) Calls.  Once a Direct Dial Number is assigned to a Show it will remain associated with that Show as long as the subscription and program are maintained.


If you wish to cancel this service, simply stop the recurring payment within the Paypal account used to purchase the service.


For further information regarding the process to subscribe, send an email message to: directdial@talkshoe.com

Contact Us

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