T-Mobile and MetroPCS have recently changed their nation-wide calling plans, and have started charging their customer 1¢ / minute (1 cent per minute) to dial most podcast and teleconferencing services such as TalkShoe.
If you have been experiencing issues due to the Metro-PCS/T-Mobile charge, please contact support by opening a ticket or via email: email@example.com and one of our customer service agents would be glad to help you find a suitable solution.
According to their FAQ page: “Calls to chat lines, radio broadcast lines, and similar services aren't included in your plan. T-Mobile charges $.01 per minute for calls to these numbers.”
We apologize for any interruption to your service. However, this issue is NOT originating from our end, and we certainly would have no reason to restrict users' access to our service. We strongly recommend that anyone experiencing these issues open a trouble ticket with their long-distance provider.
Please also note that your callers have the option to join your shows via internet within Google Chrome. Feel free to reach out to us at any time if you have questions about how that works.